Cashing In
GENERAL
INFORMATION
You do not need to cash in your winnings at the end of
each session. If you like, you can simply leave your account
with a positive balance - this will be recorded by our
server and this balance will then be made availabe when
you log in the next time.
You should try to ensure your account has a positive balance
for the following reasons:
1 ) Each time you want to play you will not need to make
a purchase.
2 ) You won't deplete your purchase limits unnecessarily.
All cashins are made through the
casino software. There are 5 options to cashin a winning
balance from your casino account. To process a cash-in
simply click on the bank button on the main screen of
the Spin Palace software. Once at the bank, please click
on the "cashin" tab and enter the amount that
you wish to withdraw in the box that appears. This will
record your cash-in with us, it will appear on our systems
immediately and will be processed within 48 hours. Further
bank processing time may however apply, tranactions may
take up to 4 business days to show on your account statements.
Please note, players with large
first time cash-ins may need to comply with certain security
requirements.
Cashin's can be reversed, for your
convenience. It is possible to reverse your cash-ins online!
However, you will need to make the reversal within 48
hours of your last cash-in to be successful.
COMPANY
CHECK
Please note that checks can be sent in the following currencies:
US Dollar
Euros
Great British Pounds
Canadian Dollar
You can choose between a check being posted or couriered
to the address you supplied the casino with when registering.
There are no charges for a check sent by ordinary mail.
Courier fees will depend on your location and are deducted
from your cash-in amount.
Disclaimer
Fluctuating exchange rates may
affect the payout amount. Please
note, exchange rates will apply to the date that the cash-in
was processed.
FIREPAY,
NETELLER, PrePaidATM
No charges are currently
levied for withdrawing money via these methods. Cash-ins
are usually refunded against original purchases using
Firepay, Neteller or PrepaidATM. Spin Palace may elect
to honor cash-ins in the form of direct bank transfers
(ACH) or as a check.
Winnings up to the value of your
credit card, FirePay, Neteller or PrePaidATM purchases
will be credited to your credit card, FirePay, Neteller
or PrePaidATM account. Additional winnings will be paid
out to you by check or bank transfer - whichever you prefer.
For more information about FirePay
click
here
For more information on Neteller
click here
For more information on PrePaidATM
click
here
ACH/DIRECT
BANK TRANSFER
Spin Palace currently
levies no charge for withdrawing money via this method.
This option is available to USA residents only.
REVERSAL
OF A REQUEST
If you request a cash-in and change your mind and wish
to continue playing with those credits, you may request
a reversal of the cash-in within 48 hours.
When you enter the banking module
within the casino software you will be given the option
to reverse any pending cash-ins.
